Privacy Policy

Last updated: July 10, 2026

This Privacy Policy describes how Percorso (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from percorso.com or otherwise communicate with us (collectively, the “Services”). Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information we collect directly from you

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect about your usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as companies who support our Site and Services (such as Shopify) and our payment processors, who collect payment information to process your payment and fulfill your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How we use your personal information

  • Providing products and services: to process your payments, fulfill your orders, manage your account, arrange shipping, and facilitate returns and exchanges.
  • Marketing and advertising: to send marketing communications by email, text message or postal mail, and to show you advertisements for products or services (for EEA residents, on the basis of our legitimate interest, Art. 6 (1) (f) GDPR).
  • Security and fraud prevention: to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
  • Communicating with you and service improvement: to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site to power and improve our Site and Services, run analytics and better understand user interaction with the Services. For specific information about the Cookies used to power our store with Shopify, see the Shopify cookie policy.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. Removing or blocking Cookies may negatively impact your user experience. Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties, including:

  • Vendors or other third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • Business and marketing partners to provide services and advertise to you.
  • Third parties you direct, request or consent to (such as shipping providers or social media integrations).
  • Affiliates within our corporate group.
  • In connection with a business transaction, or to comply with legal obligations and protect our rights.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

User generated content

If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of information that you make publicly available.

Third party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow such links, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

  • Right to access / know
  • Right to delete
  • Right to correct
  • Right of portability
  • Right to opt out of sale, sharing or targeted advertising
  • Restriction of processing
  • Withdrawal of consent
  • Right to appeal
  • Managing communication preferences

You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, depending on where you live you may have the right to lodge your complaint with your local data protection authority.

International users

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, unless the transfer is to a country determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@percorso.com or contact us at Via Siena 37/34, 50142 Firenze, Italy.

For the purpose of applicable data protection laws, we are the data controller of your personal information.